Return Policy
Our Return Policy
We want you to be happy with your purchase. Returns are accepted only if the item is faulty upon receipt. We do not accept returns for change of mind.
Eligibility
- The item must be faulty or defective when you first receive it.
- Please contact us as soon as possible after delivery, and include your order number and a photo or video showing the fault.
- The item should be returned with all original accessories and packaging.
How to Return
- Contact us with your order number and details of the fault.
- Once we confirm the fault, we will arrange a replacement or refund.
- Return shipping for faulty items is covered by us. See our Shipping Policy for delivery details, as we ship within Singapore only.
Items Not Covered
Items that are not faulty on receipt, or that have been damaged after delivery through misuse, are not eligible for return. Such issues may be covered under our Warranty Policy where applicable.